Question 1

Do I need to already be listed on Airbnb?

Accepted Answer

No. We can set your property up from scratch across all three platforms, or take over an existing listing without losing its reviews.

Question 2

How long does onboarding take?

Accepted Answer

Most properties are live within one to two weeks of a signed agreement, depending on photography scheduling.

Question 3

Is there a minimum contract period?

Accepted Answer

Agreements are kept simple and explained upfront, with a clear process for ending things if it's ever not working for you.

Question 4

How does EZStay get paid?

Accepted Answer

15% of your property's gross booking revenue, plus a 10% coordination fee on any maintenance or staging work you approve.

Question 5

Are there any upfront or hidden costs?

Accepted Answer

No upfront management fees. Anything else, like professional photography, is agreed with you before it's booked.

Question 6

How and when do I get paid?

Accepted Answer

Payouts and reporting happen on a regular, agreed cycle, set out in your management agreement.

Question 7

Do I lose control of my property?

Accepted Answer

No. You set the boundaries in your agreement, from house rules to dates you want blocked off for personal use.

Question 8

Who actually meets my guests?

Accepted Answer

Someone from the EZStay team, in person, at every check-in and check-out.

Question 9

What if I want to use my property myself for a few weeks a year?

Accepted Answer

Just give us the dates in advance and we'll block the calendar.

Question 10

Which platforms will my property be on?

Accepted Answer

Airbnb, Booking.com and LekkeSlaap, with a direct booking channel built up over time.

Question 11

How is pricing decided?

Accepted Answer

Dynamically, based on seasonality, local events, school holidays and what comparable properties nearby are doing. Never a flat, guessed rate.

Question 12

What happens if a guest damages something?

Accepted Answer

Our team inspects properties between stays and coordinates any repairs or claims quickly.

Questions owners ask before they sign.

Getting started